Refunds and Returns

Returns Policy

Effective Date: 11/8/23

If you wish to return a product to us, you may do so within 14 days of receiving the product to our return address:

Next Gen Boba Returns Address:

Next Gen Boba
Unit 4, Kentish Town Business Park
Regis Road, London, England
NW5 3EW

Return Eligibility:

- The item MUST be in a saleable condition and in its original undamaged packaging.

Refunds and Exchanges:

- We offer the option to either refund or exchange the item, depending on your preference.

Return Shipping:

- Please note that we do not provide a free returns service, and customers are responsible for return shipping costs.

- We cannot refund postage costs or the original delivery charge.

Loss or Damage in Transit:

- We cannot accept liability for any goods lost or damaged in transport, so please ensure you wrap all items securely for transportation.

Refund Processing:

- All refunds will be processed within 14 days from the date we receive the returned item.